39E
Samsung
Ice Maker Function or Defrost Error
Ice maker not working; Samsung display shows 39E or 39C ice maker function error.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Ice maker heater failure, Ice maker frozen over and unable to harvest, Faulty ice maker sensor, Ice maker control failure
How to Fix / Troubleshooting
Safety first: Disconnect power before servicing the ice maker.
Steps:
- Visual inspection: Remove the ice bucket and inspect the ice maker for heavy frost or a solid block of ice around the tray and mechanism. This indicates the heater may not be working.
- Manual defrost: If heavily iced, unplug the refrigerator and leave the freezer door open until all ice around the ice maker melts. Use towels to catch water. Do not use sharp tools.
- Check heater (advanced): With the ice maker removed, locate the ice maker heater (often integrated into the tray). Use a multimeter to measure resistance across the heater terminals. An open circuit indicates a failed heater; replace the ice maker assembly.
- Reset ice maker: After reassembly, restore power and press the Test button on the ice maker. If the 39E error returns, the ice maker assembly or its sensor is likely defective and should be replaced.
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Repair Difficulty
Hard
4/5
Required Part
Ice Maker Assembly with Heater
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