Ice dispenser works but only crushes ice even when set to cubed.

Safety first: Unplug the refrigerator before removing the ice bucket or dispenser components.

Steps:

• Re-seat ice bucket: Remove and reinstall the bucket, ensuring it is fully engaged with the drive mechanism and selector arm.
• Inspect selector mechanism: On the bucket, locate the cube/crush selector parts. Check for broken plastic pieces or jammed levers. Replace the bucket assembly if damaged.
• Check selector solenoid (if equipped): Some models use a solenoid to move a gate between cube and crush. Access the solenoid behind the dispenser area and inspect for mechanical binding or burnt coil. Replace if defective.