Samsung
Ice Level Detection Failure
Ice maker overflows ice, causing bucket to jam and ice to spill into freezer.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty ice level sensor or optical sensor, Broken ice level arm (if equipped), Ice bucket not seated correctly, Ice maker control board failure
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before handling the ice maker assembly.
Steps:
- Seat bucket properly: Remove and reinstall the ice bucket, ensuring it is fully inserted and level.
- Inspect level sensor: Some Samsung models use an optical sensor or mechanical arm to detect ice level. Check for frost or debris blocking the sensor window or arm movement. Clean and defrost as needed.
- Test operation: After cleaning, restore power and monitor ice production. If overflow continues, the sensor or ice maker control is likely faulty.
- Replace ice maker: Replace the ice maker assembly if the level detection mechanism is integrated and not serviceable separately.
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Repair Difficulty
Medium
3/5
Required Part
Ice Maker Assembly
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