Samsung
Ice Dispenser Control or Switch Failure
Water dispenser works, but ice dispenser does not respond at all.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty ice dispenser switch in paddle, Broken wire in door harness, Failed dispenser control board, Child lock enabled for ice
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before accessing dispenser controls or door wiring.
Steps:
- Check control lock: Ensure the dispenser lock or child lock is not enabled. Disable it via the control panel.
- Test paddle switch: Press the ice dispenser paddle and listen for any relay click or motor sound. If nothing happens but water works, the ice switch or control may be faulty.
- Inspect door harness: At the top hinge, inspect the wire harness for damage. Repair or replace if wires are broken.
- Replace dispenser control or switch: If wiring is intact, the dispenser control board or paddle switch assembly may need replacement.
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Repair Difficulty
Hard
4/5
Required Part
Dispenser Control Board or Dispenser Switch Assembly
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