E1
Scotsman
Freeze Cycle Timeout
Display shows 'E1' and ice maker shuts down
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Low refrigerant charge, dirty condenser coil, weak compressor, water system issues causing thin ice, thermistor out of calibration
How to Fix / Troubleshooting
Safety: Disconnect power before cleaning or accessing internal components. Refrigerant work must be done by a certified technician.
- Clean condenser coil: Pull the unit out if necessary and clean the condenser coil with a soft brush and vacuum. Ensure airflow is not blocked by dust or debris.
- Check condenser fan: Verify the condenser fan motor runs smoothly and is not obstructed. Replace if not running.
- Inspect water flow: Confirm the water inlet valve and water distribution tube are not restricted. Clean the water distributor and inlet screen.
- Check ambient temperature: Ensure the unit is operating within Scotsman’s specified ambient temperature range. Excessive heat can cause long freeze times.
- If E1 persists: The system may have a refrigerant issue (low charge, restriction, weak compressor) or a faulty thermistor. These require professional diagnosis with gauges and temperature probes.
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Repair Difficulty
Professional Required
5/5
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