E9
Scotsman Water System Overflow or Drain Fault

Display shows 'E9' and ice production stops

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Drain line blocked, drain pump failure (if equipped), water inlet valve leaking by, water level sensor misreading, control board water logic fault

How to Fix / Troubleshooting

Safety: Disconnect power. Be prepared for water spillage when opening panels.

  • Inspect drain: Check the drain hose for kinks, clogs, or improper elevation. Clear any obstructions and ensure proper slope.
  • Check drain pump (if present): Listen for pump operation. If the pump hums but does not move water, the impeller may be jammed or the pump failed. Clean or replace as needed.
  • Verify water inlet valve: Turn off water supply and see if water continues to enter the reservoir. If so, the inlet valve is leaking and must be replaced.
  • Clean water level sensor: Remove scale from the water level probe or float assembly so it can accurately sense level.
  • Test operation: After clearing the drain and servicing components, restore power and water and monitor for proper fill and drain cycles.
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Repair Difficulty

Medium 3/5

Required Part

Drain Pump
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