Scotsman User Interface / Keypad Failure

Unit displays lights but buttons do not respond or settings cannot be changed

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed touchpad, broken ribbon cable, moisture in control panel, control board keypad input failure

Safety: Disconnect power before removing the front panel or keypad.

Dry panel: If moisture is present on or behind the keypad, allow it to dry completely and correct any source of condensation or leaks.
Inspect ribbon cable: Ensure the keypad ribbon cable is fully seated on the control board and not damaged.
Test keypad: If some buttons work and others do not, the keypad assembly is likely faulty and should be replaced.
Control board: If a new keypad does not restore function, the control board may have a failed input circuit.

Medium 3/5

User Interface Keypad

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