Display shows E2 and ice making stops; ice shovel or tray may be stuck mid‑cycle.

Safety first: Unplug the Silonn ice maker before reaching inside the ice compartment.

Steps to clear E2:

• Check for obstructions: Open the lid and inspect the ice shovel or sweep arm. Remove any large ice chunks, bridged ice, or foreign objects blocking movement.
• Manually move the arm: Gently move the shovel/sweep arm by hand. It should move smoothly with slight resistance. If it is jammed, look for misaligned parts or ice buildup around the pivot points.
• Defrost if iced up: If there is heavy frost or ice around the shovel mechanism, leave the unit unplugged with the lid open for 30–60 minutes to melt the ice. Do not use sharp tools to chip ice.
• Inspect motor and gears: Remove the upper cover to access the ice shovel motor assembly. Check for cracked gears, loose screws, or a stripped gear hub.
• Test the motor: With the unit unplugged, disconnect the motor and measure its resistance. An open circuit indicates a failed motor. If you have the skills, you can briefly power the motor with a low-voltage test supply to confirm rotation.
• Replace faulty parts: Replace the ice shovel motor or shovel gear assembly if damaged. Reassemble and test the unit.

When to call a professional: If gears are damaged or you are not comfortable disassembling the top mechanism, seek professional service.