Ice maker produces very large, fused, or misshapen ice that sticks together.

Safety first: Unplug the unit before adjusting sensors.

Steps to correct oversized ice:

• Clean evaporator and probe: Remove scale and slime from the evaporator and any ice thickness probe using a soft cloth and vinegar solution.
• Check sensor position: Ensure the thickness sensor or lever is correctly positioned relative to the evaporator as per the manual.
• Reset to default: If your Silonn model allows ice size selection, set it to the default or smaller size and test several cycles.
• Observe harvest: Watch a full cycle to see when the unit attempts to harvest. If it waits too long, the sensor or control board may be misreading.
• Replace sensor: If cleaning and adjustment do not help, replace the ice thickness sensor.

When to call a professional: Persistent overfreezing after sensor replacement suggests a control board issue that should be handled by a technician.