Water leaking inside the unit; ice basket is flooded or water drips into finished ice.

Safety first: Unplug the unit and remove the ice basket before working inside.

Steps to correct internal leaks:

• Inspect distributor: Remove the inner cover to access the water distribution tray above the evaporator. Ensure it is seated correctly and not tilted.
• Clean drain path: Locate the small drain or return opening where water flows back to the reservoir. Clear any ice, scale, or debris blocking it.
• Check for cracks: Examine the distributor tray for hairline cracks that allow water to drip into the basket. Replace if damaged.
• Verify pump compatibility: If the pump was recently replaced, confirm it is the correct Silonn part. An overpowered pump can cause splashing and overflow.

When to call a professional: If you cannot access the distributor or drain path easily, or if leaks persist after cleaning, seek professional service.