Ice maker is leaking water onto the counter or floor.

Safety: Unplug the unit and mop up any spilled water to prevent slipping. Turn off water supply on plumbed models.

Steps:

• Inspect reservoir: Remove and visually inspect the water tank or internal reservoir for cracks or seam leaks. Replace the water reservoir if damaged.
• Check hose connections: Remove the rear or side panel and inspect all water hoses and clamps. Tighten loose clamps and reseat hoses fully on their barbs.
• Clear drain: If your SMAD ice maker has a drain hose, ensure it is not kinked or blocked. Flush with warm water to clear obstructions.
• Verify tank seating: On portable units, ensure the tank is fully inserted and level so that seals engage properly.
• Test for leaks: Refill with water and observe the unit while it runs to identify any remaining leak points.