SMAD Improper Harvest / Evaporator Coating Issue

Ice maker produces ice but cubes are irregularly shaped or stuck to the evaporator.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Scaled evaporator surface, incorrect water level, weak harvest heater (if equipped), mis-timed harvest cycle

Safety: Unplug the unit before cleaning the evaporator.

Steps:

Descale evaporator: Use a manufacturer-approved descaling solution or diluted vinegar to clean mineral deposits from the evaporator plate. Rinse thoroughly.
Check water level: Ensure the water level is within the recommended range; too high or too low can distort cube shape.
Observe harvest: Watch a full cycle and see if ice releases cleanly. If cubes stick and the unit struggles, the harvest heater or control timing may be faulty and require professional service.

Medium 3/5

Evaporator Plate

Check Price on Amazon

We may earn a commission from links on this page.