Ice cubes are hollow or have large holes in the center.

Safety: Disconnect power before internal inspection.

Steps to address hollow cubes:

• 1. Verify ambient temperature: Ensure the room is not excessively warm. Improve ventilation or cooling if needed.
• 2. Check water pressure: Confirm adequate water pressure at the supply line. Low pressure may require a plumber to correct.
• 3. Clean system: Run a cleaning cycle to remove scale from the evaporator and water circuit.
• 4. Thickness adjustment: If your model allows, adjust the ice thickness control slightly thicker per the service instructions.