Sub-Zero Ice Level Control Failure

Ice maker runs continuously and overfills the bin with ice, not shutting off when full.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed bin thermistor, Stuck mechanical bin arm (if equipped), Disconnected level sensor harness, Control board not responding to full-bin signal

How to Fix / Troubleshooting

Safety: Disconnect power before inspecting sensors or wiring.

Steps to correct overfilling:

  • 1. Verify bin position: Ensure the ice bin is fully seated and not preventing the level sensor from detecting ice.
  • 2. Inspect level sensor: Locate the bin thermistor or mechanical arm. Check for ice buildup or obstructions preventing movement or contact with ice.
  • 3. Clean and test sensor: Remove any ice or debris. Test the sensor or switch with a multimeter per the tech sheet. Replace if defective.
  • 4. Wiring and control: Inspect harness connections. If the sensor is good but the unit still does not shut off, the control board may be faulty and require professional service.
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Repair Difficulty

Medium 3/5

Required Part

Bin Thermistor
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