E3
Summit Ice Thickness Sensor / Ice Level Probe Failure

Display shows E3 and the ice maker stops mid-cycle or never enters harvest.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Contaminated ice thickness probe, Broken ice thickness sensor, Loose or corroded sensor wiring, Faulty control board input

How to Fix / Troubleshooting

Safety: Unplug the ice maker and close the water supply valve before working inside the cabinet.

Clean and inspect first:

  • Locate the ice thickness sensor: On many Summit models, this is a metal probe or plastic sensor near the evaporator plate that detects ice slab thickness or water level.
  • Clean mineral buildup: Use a food-safe ice machine cleaner or a 1:1 vinegar-water solution. Gently scrub the probe with a soft brush or cloth to remove scale and slime. Rinse thoroughly.
  • Check alignment: Ensure the sensor is positioned correctly relative to the evaporator or water curtain as per the user manual. Misalignment can trigger E3.
  • Inspect wiring: Verify that the sensor harness is intact and firmly connected to the control board.

Test and replace:

  • If the sensor is a simple conductivity probe, check for continuity between terminals when submerged in water (per manual). If it shows no change, it may be defective.
  • Order a replacement ice thickness sensor / ice level probe specific to your Summit model and install it in the same position and orientation.
  • If a new sensor does not clear E3, the main control board may be misreading the signal and require replacement.

Tip: Regular descaling of the ice maker reduces sensor errors caused by mineral deposits.

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Repair Difficulty

Medium 3/5

Required Part

Ice Thickness Sensor
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