Ice appears cloudy or white instead of clear.

Safety: Unplug the unit before descaling.

Water quality and cleaning:

• Cloudy ice is often due to dissolved minerals. Install or replace a water filter to reduce hardness.
• Descale the evaporator and water system with ice machine cleaner to ensure smooth freezing surfaces.

Operation:

• Ensure the unit is not in a very warm environment that shortens freeze times.
• Verify that the water pump (if used in your model) is circulating water evenly over the evaporator.