U-Line Won't Shut Off / Overproduction

Unit runs continuously and does not shut off even when bin is full

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed bin level sensor, Misaligned IR sensor, Shorted sensor wiring, Control board not responding to full-bin signal

How to Fix / Troubleshooting

Safety First: Disconnect power before working near sensors or wiring.

  • Step 1 – Verify sensor type: Determine if your model uses an infrared sensor or mechanical bin arm.
  • Step 2 – Clean and inspect sensor: Remove ice and clean sensor lenses. Ensure nothing blocks the sensor path.
  • Step 3 – Test sensor function: With the bin removed, observe if the unit recognizes an "empty" condition and with a hand or object blocking the sensor, if it should indicate "full". If no change, replace the sensor.

If a new sensor does not correct the issue, the control board may be ignoring the full-bin signal and should be replaced.

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Repair Difficulty

Medium 3/5

Required Part

Ice Level Sensor Assembly
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