Display shows E14; ice maker stops; harvest cycle does not complete; ice remains stuck on the evaporator plate.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the unit. The refrigeration circuit is under pressure; do not open sealed components unless you are certified.
User-level checks:
- Clean scale from evaporator: Heavy mineral buildup can prevent ice from releasing. Use a Vestfrost-approved descaler to clean the evaporator plate thoroughly, then rinse.
- Verify water flow: Ensure the spray nozzles or water curtain are not blocked, as poor water distribution can cause uneven freezing and sticking.
Technician-level checks:
- Test the hot gas valve coil for correct resistance and verify that it is energized during harvest.
- Check harvest sensor/thermostat operation and wiring.
- Evaluate system pressures to confirm adequate hot gas flow.
Recommendation: If cleaning does not resolve E14, a professional should test the hot gas valve and refrigeration system.
Repair Difficulty
Required Part
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