Ice cubes are too large or fused together in sheets.

Safety: Unplug the unit and close the water supply before internal cleaning.

Steps to correct over-thick ice:

• Clean thickness probe: Locate the ice thickness sensor/probe near the evaporator. Clean it thoroughly with warm water and a food-safe descaler to remove scale that can misread thickness.
• Adjust thickness setting: Reduce the ice thickness setting via the control panel according to the Vestfrost manual.
• Check water level: Inspect the water reservoir. If adjustable, set the water level to the recommended mark.
• Monitor cycles: Run several cycles and observe ice release. If cubes remain oversized or fused, the ice thickness sensor or control PCB may need replacement.

Tip: Regular descaling helps maintain accurate thickness sensing.