Ice maker runs but produces no ice at all; evaporator does not get cold.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the unit before removing panels. Sealed system work must be done by a certified refrigeration technician.
User-level checks:
- Listen for compressor: After plugging in, listen at the back. If you only hear a click every few minutes and no steady hum, the compressor may not be starting.
- Check condenser fan: Confirm that the condenser fan runs when the unit calls for cooling. If the fan is off, the compressor may also be off.
- Ventilation: Ensure the condenser is clean and the unit has proper clearance.
Technician-level actions:
- Test compressor windings and start components.
- Check system pressures and inspect for leaks.
- Repair leaks, replace filter drier, evacuate, and recharge with correct refrigerant if needed.
Recommendation: If the evaporator never gets cold and basic checks do not reveal a simple electrical issue, contact an authorized Vestfrost service center.