Ice appears cloudy or white instead of clear

Safety first: Turn off power and water before internal cleaning.

• Step 1 – Verify water quality: If using hard water, consider installing a water softener or filtration system designed for ice machines.
• Step 2 – Descale evaporator: Run a full descaling cycle to remove mineral deposits that disrupt clear ice formation.
• Step 3 – Check water distribution: Ensure the spray bar or water distributor is not clogged and that water flows evenly over the evaporator plate.
• Step 4 – Rinse thoroughly: After any cleaning, run multiple rinse cycles to remove residual cleaner that can cloud ice.

Allow several batches of ice to form after corrections before judging clarity.