Ice has a bad taste or odor

Safety first: Disconnect power and turn off water before cleaning. Use only food-safe cleaners approved for ice machines.

• Step 1 – Discard old ice: Empty the bin completely and discard any ice with off-odors.
• Step 2 – Clean interior surfaces: Wipe the bin, door, and accessible surfaces with a mild detergent solution, then rinse with clean water.
• Step 3 – Run a cleaning cycle: Use Viking-approved ice machine cleaner to descale the water system and evaporator. Follow the manual for proper dilution and cycle steps, then run multiple rinse cycles.
• Step 4 – Check water source: If odors persist, have the household water tested or install/replace an inline water filter rated for ice makers.

Resume normal operation and monitor new ice for taste and odor improvement.