Ice maker produces ice, but ice production is very slow

Safety first: Unplug the unit before cleaning coils or internal components.

• Step 1 – Clean condenser coil: Remove the front grille and vacuum/brush the coil thoroughly. Improved airflow can significantly increase ice production.
• Step 2 – Check room temperature: Ensure the ice maker is not installed near ovens, dishwashers, or direct sunlight. High ambient temperatures reduce capacity.
• Step 3 – Descale evaporator: Run a full cleaning cycle with Viking-approved ice machine cleaner to remove mineral deposits from the evaporator and water system. Rinse thoroughly.
• Step 4 – Inspect water flow: Confirm strong, even water flow over the evaporator. If weak, check for a partially clogged inlet valve screen or water filter (if installed) and replace as needed.

After cleaning and improving water flow, monitor production over 24 hours to verify that output returns to the rated capacity.