Ice appears cloudy or white instead of clear.

Safety first: Unplug before descaling the evaporator.

• Use filtered or softened water: This reduces minerals that cause cloudiness.
• Descale evaporator: With the unit off, apply a manufacturer-approved descaling solution to the evaporator plate, then rinse thoroughly.
• Check fill method: Ensure the water distribution is even and not splashing excessively, which can trap air.