E18
Westinghouse Ice Mold Heater / Cube Release Fault (for tray-style Westinghouse ice makers)

E18 displayed; unit may run but ice cubes are malformed, hollow, or irregular in size.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed mold heater, Faulty mold temperature sensor, Poor contact between mold and heater, Control board timing error

How to Fix / Troubleshooting

Safety: Disconnect power before accessing the ice mold assembly.

  • Inspect mold: Remove the ice bin and access the ice mold assembly. Look for cracks, warping, or heavy scale buildup.
  • Clean mold: Descale the mold with a manufacturer-approved cleaner to ensure even heat transfer and water distribution.
  • Test heater: Locate the mold heater leads and test for continuity. Replace the mold heater if open.
  • Check sensor: If equipped, test the mold temperature sensor/thermistor for proper resistance. Replace if out of spec.
  • Control check: If heater and sensor are good, the main control PCB may not be energizing the heater correctly and may require replacement.
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Repair Difficulty

Medium 3/5

Required Part

Ice Mold Heater
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