Whirlpool No Cooling / Sealed System Failure

Whirlpool undercounter ice maker runs but produces no ice (water present, plate stays warm)

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Low refrigerant charge, blocked capillary tube, failed compressor, non-running condenser fan

How to Fix / Troubleshooting

Safety: Unplug the unit. Sealed system work (refrigerant) must be done by an EPA-certified technician.

  • Check condenser fan: Restore power briefly and verify the condenser fan runs when the compressor runs. Replace the fan motor if it does not run with proper voltage.
  • Feel condenser and compressor: After several minutes of run time, the condenser should be warm and the compressor hot to the touch. If the compressor runs but the condenser stays cool, there may be a sealed system issue.
  • Inspect for oily residue: Look for oil spots on tubing or joints, which can indicate a refrigerant leak.
  • Call a professional: If a sealed system problem is suspected (no frost on evaporator, compressor very hot, or short cycling), contact a qualified refrigeration technician for leak detection and repair.
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Repair Difficulty

Professional Required 5/5
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