E11
Zanussi Cabinet Temperature Sensor Fault

E11 error, ice maker stops and drains water, control panel may indicate high temperature in ice compartment.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed cabinet thermistor, Thermistor dislodged from mounting point, Damaged sensor wiring, Faulty control board ADC circuit

How to Fix / Troubleshooting

Safety: Disconnect power before removing interior panels.

  • Locate thermistor: The cabinet temperature sensor is usually behind an interior panel or clipped to the liner in Zanussi ice makers.
  • Inspect placement: Ensure the sensor is properly clipped in place and not hanging loose or touching the evaporator directly.
  • Check wiring: Inspect the harness for cuts or pinched sections, especially where it passes through cabinet holes.
  • Test thermistor: Disconnect the sensor and measure resistance at room temperature. Compare to Zanussi specifications. Replace if readings are open, shorted, or far out of range.
  • Replace if needed: Install a new thermistor in the same location, routing the wire as originally installed.
  • Reassemble and test: Restore power and run a cycle. Confirm that the temperature reading is stable and that E11 does not return.
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Repair Difficulty

Medium 3/5

Required Part

Cabinet Thermistor (Zanussi Ice Maker)
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