Zanussi Overfreezing / Excessive Ice Thickness

Ice maker produces ice, but cubes are oversized, fused together, or jam in the bin.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Ice thickness sensor misaligned, Faulty evaporator thermistor, Control board not terminating freeze cycle correctly, Water flow too high

How to Fix / Troubleshooting

Safety: Disconnect power and water before adjustments.

  • Check ice thickness setting: Reduce the thickness setting on the control panel if available and observe results.
  • Inspect thickness sensor: Ensure the sensor probe or paddle is correctly positioned and not bent closer to the ice plate than specified.
  • Verify thermistor: Test the evaporator thermistor for correct resistance. Replace if readings are out of range, causing the control to misjudge freeze time.
  • Check water flow: Ensure the water inlet valve is not stuck partially open, causing excessive water on the plate. Replace the valve if it leaks when de-energized.
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Repair Difficulty

Medium 3/5

Required Part

Ice Thickness Sensor (Zanussi Ice Maker)
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