E21
AEG Weight Sensor / Turntable Load Detection Fault (where fitted)

Microwave displays E21 and sensor cooking or weight auto programs cannot be used.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty weight sensor under cavity, Loose sensor mounting, Damaged sensor wiring, Control PCB sensor input failure

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the appliance from its housing or accessing the base.

  • Step 1 – Remove load: Take out all dishes and accessories. Restart the microwave and see if E21 clears.
  • Step 2 – Access base: On models with weight sensors, remove the unit and access the base plate. Inspect the load cell or sensor assembly for physical damage or misalignment.
  • Step 3 – Check wiring: Ensure the sensor cable is intact and firmly connected to the control PCB.
  • Step 4 – Replace sensor: If the sensor is cracked or tests out of specification, replace it with the correct AEG weight sensor assembly.
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Repair Difficulty

Hard 4/5

Required Part

Weight Sensor Assembly
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