E02
Balay Magnetron Overheating / Thermal Cut-out Tripped

Microwave stops shortly after starting; display may show E02 and a beeping alarm. Fan may run briefly then shut off.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked cooling vents,Failed magnetron thermal cut-out,Defective cooling fan motor,Dust buildup on magnetron and cooling channels

How to Fix / Troubleshooting

Safety warning: Unplug the appliance. Do not operate the microwave with covers removed. High voltage is present inside.

User-level checks:

  • Ensure the microwave has adequate ventilation: at least the clearance specified in the Balay manual on sides, top, and rear.
  • Remove any items blocking the rear or side vents.
  • Clean dust and grease from external vents with a soft brush and mild detergent (do not spray water into vents).

Technician-level checks:

  • Remove the outer cabinet and visually inspect the cooling fan motor and air channels for heavy dust or grease buildup; clean carefully.
  • Test the magnetron thermal cut-out (thermal fuse/thermostat) for continuity. Replace if open when at room temperature.
  • Verify that the cooling fan runs whenever the magnetron is energized; if not, test and replace the fan motor or control relay as needed.

Do not bypass any thermal cut-out. If the error persists after cleaning and component checks, have a Balay service center evaluate the magnetron and control board.

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Repair Difficulty

Professional Required 5/5

Required Part

Magnetron Thermal Cut-out
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