E11
Balay Grill / Convection Heater Overheat or Sensor Fault

On combination/grill Balay microwaves, E11 appears when using grill or convection; heating stops prematurely.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted grill temperature sensor,Failed overheat thermostat on grill,Blocked airflow around grill element,Defective grill element drawing excessive current

How to Fix / Troubleshooting

Safety: Disconnect power and allow the appliance to cool completely before inspection.

User-level checks:

  • Ensure that the oven is not overfilled and that air can circulate around food when using grill or convection modes.
  • Check that vents are not blocked by foil or cookware.

Technician-level checks:

  • Access the grill element area and locate the associated temperature sensor or thermostat.
  • Test the sensor/thermostat for correct resistance or continuity at room temperature.
  • Inspect the grill element for visible damage, hotspots, or breaks.
  • Replace any faulty sensor, thermostat, or grill element as required.

Do not bypass safety thermostats. If E11 persists, the control PCB's temperature monitoring circuit may be defective.

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Repair Difficulty

Hard 4/5

Required Part

Grill Temperature Sensor / Thermostat
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