Balay Unresponsive Keypad / Control Panel

Microwave display is on but buttons do not respond or respond only intermittently; no error code is shown.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn membrane keypad,Moisture behind control panel,Loose keypad ribbon cable,Failed control PCB input circuit

Safety: Unplug the appliance before removing the control panel.

User-level steps:

Clean the control panel surface with a soft, slightly damp cloth and dry thoroughly.
Allow the microwave to dry for several hours if steam or liquid has recently contacted the panel.

Technician-level:

Remove the control panel and reseat the keypad ribbon cable on the control PCB.
If specific keys consistently fail, replace the membrane keypad or complete control panel assembly.
If all keys are unresponsive and the keypad tests good, replace the control PCB.

Medium 3/5

Membrane Keypad

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