Turntable does not rotate during cooking; food heats unevenly, but other functions work.

Safety first: Unplug the microwave before accessing the underside or motor.

• Step 1 – Check loading: Ensure the glass tray is correctly seated on the coupler and not overloaded with heavy dishes.
• Step 2 – Clean components: Remove the tray and roller ring; clean them and the cavity floor. Remove any food debris.
• Step 3 – Inspect coupler: Check the plastic coupler for cracks or rounding. Replace if damaged with a genuine Bauknecht turntable coupler.
• Step 4 – Test motor: If the coupler is good but does not turn, the turntable motor is likely faulty and should be replaced from the underside by a technician.