E11
Beko Door Latch Alignment / Door Sensing Error

Microwave displays E11; door appears closed but unit refuses to start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Misaligned door hinges,Bent or worn door latch hooks,Deformed door frame,Door switch bracket out of position

How to Fix / Troubleshooting

Safety first: Unplug the microwave before any mechanical adjustments.

  • 1. Inspect door closure: Close the door slowly and observe alignment with the cabinet. The gap should be even all around. If the door sags or rubs, hinges may be bent or loose.
  • 2. Check latch hooks: Examine the plastic or metal hooks on the door that engage the interlock switches. If they are worn, cracked, or bent, they may not fully actuate the switches.
  • 3. Tighten hinges: Open the door and tighten hinge screws on both the door and cabinet side. Do not overtighten to the point of distorting the frame.
  • 4. Adjust latch bracket (if accessible): On some Beko models, the latch bracket inside the cabinet can be slightly adjusted. Loosen mounting screws, reposition so the door hooks fully engage the switches, then retighten.
  • 5. Replace damaged parts: If the door is warped or the latch hooks are broken, replace the complete door assembly or latch components as per Beko parts list.

Note: After any door or latch work, ensure the door seals properly and there are no visible gaps that could leak microwave energy.

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Repair Difficulty

Medium 3/5

Required Part

Door Latch Assembly
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