E11
Breville Weight / Load Sensor Error (Combination or Smart Models)

Microwave displays E11; sensor cooking and some auto functions are disabled.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty internal weight sensor (if equipped), Loose sensor harness, Control board sensor circuit failure, Mechanical obstruction affecting sensor reading

How to Fix / Troubleshooting

Safety: Unplug the microwave before moving or cleaning.

User-level steps:

  • 1. Remove all accessories: Take out the glass tray, roller ring, racks, and any cookware. Wipe the cavity floor clean.
  • 2. Check for stuck components: Ensure no accessory is jammed or pressing against the cavity floor or walls in a way that could affect a weight or load sensor.
  • 3. Power reset: Unplug for 10 minutes, then plug back in and test a standard manual cook mode.

If E11 only affects sensor/auto modes but manual time/power cooking works, you may continue using manual modes. For full functionality, a technician should inspect and test the internal sensor and control board.

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Repair Difficulty

Hard 4/5

Required Part

Weight / Load Sensor
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