Display shows DOOR or a door icon; microwave will not start even though the door appears closed.

Safety first: Unplug the Café microwave before inspecting the door hardware.

Steps to try:

• Firmly close the door: Open and close the door with moderate force to ensure the latches engage fully.
• Inspect latch hooks: Look at the plastic hooks on the door edge. If one is cracked or bent, the switches may not actuate.
• Check for sagging: Lift gently on the door while closing. If the door sags, the hinges may be worn or loose.
• Listen for clicks: You should hear multiple clicks as the door closes. Missing clicks suggest a failed or misaligned switch.
• Repair: Replacement of door switches or latch bracket requires removing the control panel and working near live wiring. Have a Café technician perform this repair.