Microwave shows E13 during or after a sensor cook cycle; food may be undercooked or cycle ends abruptly.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Contaminated humidity sensor, Failed humidity sensor, Incorrect cookware or covering, Faulty control calibration

Safety: No high-voltage work is required for basic checks.

Steps to try:

Clean sensor area: Wipe the interior, especially around the sensor port, with mild detergent and dry thoroughly.
Use recommended containers: Follow Café's instructions for sensor cooking (e.g., do not use tightly sealed containers; allow venting).
Power reset: Unplug for 5 minutes, then restore power and test a sensor reheat cycle with a typical food item.
Persistent E13: The humidity sensor may need replacement. Have a Café technician test and replace the sensor module.

Medium 3/5

Humidity Sensor

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