Microwave displays F7 and may beep continuously; keypad may not respond or may act as if a button is stuck.

Safety first: Unplug the Café microwave or turn off the breaker.

Steps to try:

• Clean and dry panel: If any liquid or cleaner was recently sprayed near the control, wipe it off and allow the panel to dry for several hours with the door open.
• Check for stuck buttons: Gently press around the edges of the keypad. If any button feels sunken or does not spring back, the keypad is likely damaged.
• Power reset: After drying, restore power. If F7 returns immediately, the keypad matrix is shorted.
• Repair: The typical fix is to replace the touch control panel assembly (which includes the membrane keypad) on Café microwaves. This requires removing the top grille and control panel screws.
• Technician recommended: Because the control panel is close to live wiring and sharp metal edges, have a professional replace the keypad assembly if you are not experienced with appliance repair.