Display shows LOC or a lock icon; keypad does not respond to cook commands.

Possible Causes

Control lock feature activated, Accidental button sequence pressed, User settings retained after power cycle

Safety: No internal repair is needed; this is a user setting.

Steps to clear:

Check the user manual: For most Café microwaves, press and hold the CLEAR/OFF or LOCK pad for about 3 seconds until the LOC indicator disappears.
Alternate method: On some models, press and hold 0 or a specific options key for 3 seconds to toggle the control lock.
Test operation: Once LOC is cleared, try entering a simple cook time and pressing START.

Very Easy 1/5