Café No Start – Door Interlock or Control Logic

Microwave will not start at all; display is lit and accepts time input, but pressing START does nothing and no error code appears.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed door switch, Misaligned door latch, Faulty START button on keypad, Defective main control board relay

How to Fix / Troubleshooting

Safety first: Unplug the Café microwave before inspecting the door.

Steps to try:

  • Confirm door closure: Open and close the door firmly. The unit will not start unless all door switches indicate closed.
  • Try different keys: See if other keys respond normally (clock, timer). If START alone is unresponsive, the keypad may be failing.
  • Listen for relay click: When pressing START, listen for a faint click from inside. No click may indicate a control board issue.
  • Service: A technician should test the door switches and START key function, and replace the door switch assembly, keypad, or main control board as needed.
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Repair Difficulty

Hard 4/5

Required Part

Door Switch Assembly
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