Microwave display shows E04 and unit will not start; sometimes accompanied by a loud hum or tripping breaker.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety warning: This fault involves the high-voltage system. Do not attempt internal repairs unless you are qualified. Risk of electric shock and fire.
Basic user checks:
- Unplug the microwave and leave it disconnected.
- Check the wall outlet and circuit breaker; if the breaker trips only when this microwave is used, the unit likely has an internal short.
- Inspect the power cord for visible damage or burns. Do not use the appliance if any damage is found.
Professional diagnosis steps (for reference):
- Discharge the high-voltage capacitor safely.
- Test the capacitor for shorts and capacitance value.
- Check the high-voltage diode for forward conduction and reverse blocking.
- Inspect the magnetron for visible cracks, burns, or shorts to chassis.
- Measure transformer windings for shorts or open circuits.
Recommendation: Because multiple high-voltage parts may be involved and incorrect repair can be dangerous, contact a Candy-authorized technician. Keep the unit unplugged until inspected.
Repair Difficulty
Required Part
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