Microwave display shows E06 and the turntable does not rotate; heating may or may not occur.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the microwave before inspecting the turntable mechanism.
Turntable mechanical checks:
- Remove the glass tray and roller ring.
- Clean any spilled food, grease, or debris from the cavity floor and rollers.
- Inspect the plastic coupler that fits over the motor shaft for cracks or rounding.
- Reinstall the roller ring and tray, ensuring they sit flat and rotate freely by hand.
Turntable motor test (experienced users):
- With the unit unplugged, remove the bottom cover (or access panel) to reach the turntable motor.
- Check the motor wiring connectors for secure fit and no signs of burning.
- Use a multimeter to test the motor coil for continuity; an open circuit indicates a failed motor.
- If the motor is receiving power during operation (requires live testing by a qualified person) but not turning, replace the motor.
After replacement: Reassemble all panels, ensure no wires are pinched, and test with an empty tray for smooth rotation before normal use.
Repair Difficulty
Required Part
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