E10
Candy Door Latch Alignment or Sensor Error

Microwave shows E10 and beeps; door appears closed but unit refuses to start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Bent door latch hooks, Worn door hinges causing misalignment, Damaged door latch bracket, Faulty door sensing switch on latch assembly

How to Fix / Troubleshooting

Safety first: Unplug the microwave before any physical adjustment.

Door alignment checks:

  • Inspect the door from the front: gaps should be even on all sides and the door should close flush with the cabinet.
  • Open the door and examine the plastic latch hooks; they should be straight and spring back when pressed.
  • Check for food debris or grease buildup around the latch area and clean with a damp cloth.

Hinge and latch inspection (experienced users):

  • With the unit unplugged, gently lift the door up and down to feel for excessive play in the hinges.
  • If the door sags, hinge screws or brackets may be loose; tighten accessible screws carefully.
  • Remove the outer cover and inspect the latch bracket and door sensing switch for cracks or misalignment.
  • Replace the latch assembly if broken or warped.

After adjustments: Reassemble, plug in, and test door operation. If E10 persists, a door switch or control board input may be faulty and should be checked by a technician.

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Repair Difficulty

Medium 3/5

Required Part

Door Latch Assembly
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