E14
Candy Convection/Grill Temperature Sensor Fault

On combi Candy microwaves, E14 appears when using convection or grill; fan may not run or oven overheats quickly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed convection temperature sensor (NTC), Loose sensor wiring, Defective grill thermostat, Sensor shorted to chassis

How to Fix / Troubleshooting

Safety first: Unplug the appliance and allow it to cool completely.

Basic checks:

  • Ensure vents are clear and the cavity is clean, especially around the grill elements.
  • Do not cover the convection fan outlet with foil or large dishes.

Sensor inspection (experienced users):

  • Remove the outer cover.
  • Locate the convection temperature sensor, usually mounted near the top or rear of the cavity, often behind a small metal cover.
  • Check the wiring harness from the sensor to the control board for damage or loose connectors.
  • Measure sensor resistance at room temperature and compare with service data; replace if open, shorted, or out of range.

After repair: Reassemble and test convection mode at a low temperature setting. If E14 recurs, the control board input may be faulty and require professional service.

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Repair Difficulty

Hard 4/5

Required Part

Convection Temperature Sensor
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