E17
Candy Humidity Sensor or Steam Sensor Error

Microwave shows E17 and stops; may be associated with steam cooking or humidity-based auto programs.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Contaminated humidity sensor, Failed humidity sensor, Loose sensor wiring, Condensation damage around sensor area

How to Fix / Troubleshooting

Safety first: Unplug the microwave.

Cleaning and inspection:

  • Locate the humidity sensor inside the cavity (often behind a small grill or cover on the top or side wall) or in the air outlet path.
  • Clean the area around the sensor with a soft, dry cloth to remove grease and moisture residue.
  • Do not soak or spray cleaner directly onto the sensor.

Internal check (experienced users):

  • Remove the outer cover and inspect the sensor wiring harness to the control board.
  • Ensure connectors are fully seated and free of corrosion.

After cleaning: Reassemble and test an auto program. If E17 persists, the humidity sensor may need replacement by a technician.

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Repair Difficulty

Medium 3/5

Required Part

Humidity Sensor
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