E18
Candy EEPROM or Configuration Data Error

Microwave shows E18 and will not start; often after a power surge or outage.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted EEPROM on control board, Power surge damage, Faulty control PCB, Incomplete factory configuration

How to Fix / Troubleshooting

Safety first: Unplug the microwave.

Reset attempts:

  • Leave the unit unplugged for at least 10–15 minutes to allow capacitors to discharge and the control to fully reset.
  • Plug back in and check if the error clears.

Surge protection:

  • If the error occurred after a storm or power cut, consider using a surge-protected outlet for future use.

Next steps: If E18 remains, the control board firmware or memory is likely corrupted. This typically requires control board replacement or reprogramming by an authorized Candy service center.

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Repair Difficulty

Hard 4/5

Required Part

Control Board (PCB)
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