Candy Non-Volatile Memory or Backup Power Issue

Microwave clock and settings reset every time the unit is unplugged or after brief power interruptions.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Faulty EEPROM on control board, Defective backup capacitor or battery (if used), Control board design without memory retention

Understanding behavior: Some basic Candy models do not retain clock settings after power loss; this is normal. Check your user manual.

If behavior is new:

Unplug the microwave for 10 minutes and then set the clock again.
If settings are still lost after very brief outages, the control board's memory or backup circuit may be failing.

Next steps: Memory-related faults require control board repair or replacement, which should be done by an authorized Candy service center.

Medium 3/5

Control Board (PCB)

Check Price on Amazon

We may earn a commission from links on this page.