Microwave display works but pressing START does nothing; sometimes a brief click is heard but no operation.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the microwave before any disassembly.
Basic checks:
- Open and firmly close the door; listen for distinct clicks.
- Try multiple programs and power levels to see if any start.
- Check if the child lock is active (often indicated by a key symbol); disable according to the manual.
Keypad and door switch checks (experienced users):
- Remove the control panel trim to access the keypad ribbon cable; reseat the cable on the control board.
- Test the START button function using the service mode if available in the Candy manual.
- Inspect and test door interlock switches for proper operation with a multimeter.
Repair: Replace the membrane keypad or door switch kit if found faulty. Reassemble carefully to maintain door alignment and shielding.
Repair Difficulty
Required Part
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