Candy
Door Latch Retention Failure
Microwave door will not stay closed or pops open during cooking.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn latch hooks, Weak or broken door springs, Misaligned door hinges, Damaged latch bracket inside cabinet
How to Fix / Troubleshooting
Safety first: Unplug the microwave.
Door and latch inspection:
- Check that the door closes evenly and that the latch hooks fully engage into the cabinet slots.
- Inspect the hooks for wear or rounding.
- Clean any grease or debris from the latch area.
Internal checks (experienced users):
- Remove the outer cover.
- Inspect the latch bracket and springs for damage or loss of tension.
- Tighten any loose hinge screws accessible from the front or side.
- Replace worn latch hooks or springs using the appropriate Candy parts.
After repair: Verify that the door closes firmly and does not open when gently pulled without pressing the release.
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Repair Difficulty
Medium
3/5
Required Part
Door Latch Assembly
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