Microwave displays E5 and will not heat; sometimes accompanied by a humming noise stopping quickly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Critical safety warning: The high-voltage section of a microwave (transformer, capacitor, diode, magnetron) can store and generate lethal voltages. Do not attempt HV repairs unless you are properly trained and equipped to discharge the capacitor safely.
User actions:
- Unplug immediately: If E5 appears with unusual humming or burning smell, unplug the Clatronic microwave at once.
- Do not repeatedly restart: Repeated attempts can worsen internal damage.
- Check outlet and power: Verify the wall outlet is correctly wired and not shared with heavy appliances that may cause surges.
Technician actions (summary only):
- Remove cabinet (unplugged, capacitor discharged).
- Check line fuse and HV fuse for continuity and investigate cause of failure.
- Test HV diode, HV capacitor, and magnetron for shorts.
Recommendation: Due to the risks, E5 faults should be handled by a professional microwave technician.
Repair Difficulty
Required Part
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